Return Policy


Thanks for shopping with Be True Apparel! We hope you LOVE the items you purchased, but just incase something doesn’t work out please follow the guidelines of our Return Policy. You may contact us Monday-Friday 9AM-4PM EST for any questions about your purchase by calling 201-887-7564, if we do not answer please leave a detailed message or email us at

Return/Exchange information:

*  Returned items will be refunded with online store credit only.

*  Items must be unworn, unaltered and original tags must be attached to be eligible for return.

*  Items must be shipped back and postmarked within 14 days (unless 14th day falls on a Sunday or a Holiday) from the date the items were delivered to you.

 *  Shipping charges are non-refundable.

*  If the order is returned past the 14 day limit or does not fit the return guidelines, the items will be sent back to you and the USPS shipping charge will be applied to your card or PayPal account.

*  Returns are handled within 5 business days of receiving your return. We’ll send you an email confirmation when your online store credit has been issued.

Please send qualified returns to:

Return items with a copy of your receipt and email address to :
Be True Apparel – Online Team
C/O Tribal Iron Customs 18-02 River, Fair Lawn, NJ 07410

*  Exchange items must be sent back to Be True within the 7 day return period, and all additional shipping charges (going and coming) will be paid by the customer through Square Invoice or PayPal. Please include your email address with your exchange.

Share by: